Payment, Import Duties&Tax

Payment, Import Duties&Tax:  

CREATE AN ACCOUNT

First of all, Please create an account with your email address when checking out, the email address is required to contact a valid Paypal account so that you can finish the payment.

PAYMENT with PAYPAL

  • All transactions are processed in US Dollars ($)
  • ToolingBox currently only accepts PayPal payments. All orders will be charged immediately upon order confirmation
  • Only one gift coupon (purchase discount offers from ToolingBox) may be used per order
  • You can use as many gift cards as you like for a single order
  • All promotional discount codes, gift coupons, and gift cards are available for one-time use only and may not be transferred, re-issued, or exchanged for cash, unless explicitly specified.

Order Processing and Cancellation:

On successful completion of payment, an order confirmation is mailed to the customer's registered email address. ToolingBox reserves the right to cancel an order within 1 business days of receiving the order if we are unable to fulfill the order. Orders may be cancelled by ToolingBox under exceptional circumstances, including but not limited to - fabric or trims failing quality check, insufficient fabric, inability to comply with special instructions requested, incomplete or unsupported address location, orders not complying with our coupons usage policy, orders at prices that significantly vary from market or ToolingBox's standard prices due to manual or technical error, orders flagged by our technical systems as suspicious usage of credit cards or other payment options or any other potential abuse of our service. In all such cases, ToolingBox will inform the customer of the cancellation and refund the full order value within 3 business days of receiving the order

Please note: Once an order has been confirmed by you, it cannot be modified or cancelled because all orders are customized.

Where we deliver

We ship only to physical shipping addresses for all selling country. We don’t ship to P.O. boxes, APO / FPO addresses.

How we deliver

  • Orders may not be shipped to multiple locations
  • Shipping address changes must be requested before the order has been shipped. Once shipped, the address cannot be changed, cancelled, or diverted to a different shipping address
  • Three attempts to deliver your package will be made by our shipping courier. If you’re not available during these attempts, our courier will ask you to contact them to arrange a delivery of your package for a time when you’ll be present to receive it
  • A delivery confirmation email will be sent to you as soon as we receive a notification of successful order delivery from our courier
    • Lost packages:If you haven’t actually received your order after receiving a delivery confirmation email from us,please contact us within 3 business days from the date you receive our delivery confirmation email. ToolingBox will not be responsible for the cost or replacement of lost or misplaced packages if notified later than the time frame mentioned above. 

When we deliver

  • All our products are custom-crafted per order. Please allow 3 working days for order preparing and 4-15 shipping days for us to make it and get it to your door.
  • Please note that while orders typically arrive in as above, occasional delays in the international shipping process do occur and we do try our best to keep you informed in such cases. 

Table of VAT for different countries:

Most of inserts are in store, but some of them will be custom-made according to your requirement before being shipped directly you. 

We charge shipping and handling fees based on the total original value of items in your order (before any applied discounts or coupons) as shown in the chart below:

ToolingBox will not charge any Import Duties&Tax in the buyer's country:  

The customer will need to pay import Duties&Tax if the order account exceeded the limit of the buyer's country.

 

Reference import tax rate table:

Country Amount limit for single Individual order Customs and duties(%) PST/GST or HST(%)

USA

                                  USD 800

CANADA

                        18

                    12

Australia

                                  AUD 1000

                    10

Singapore

                                  SGD 400

Germany

                      19

France

                      20

Italy

                      22

NETHERLANDS

                        21